Refund & Return Policy

Last updated: November 15, 2025

Thank you for purchasing from Nova Digitals Hub. This Refund Policy explains how refunds and replacements are handled for purchases made on https://novadigitalshub.com.

By buying our digital product, you agree to the terms below.

Definitions

  • Products: Digital products and related services sold by Nova Digitals Hub.
  • Customer / You: The buyer of our product.
  • Company / We / Us: Nova Digitals Hub.
  • Order: Your purchase request.

Website: Our website at: https://novadigitalshub.com

 

General Refund Policy

All products sold on Nova Digitals Hub are digital goods delivered electronically. Because digital products are instantly accessible, refunds or cancellations are generally not available once the product has been accessed, downloaded, or delivered.

We only issue refunds or replacements in the following cases:

  • The file you received is corrupted or defective, or
  • You did not receive access to the digital product after a confirmed payment.

In these cases, we will either:

  • Provide a new download link or replacement file, or
  • Issue a refund to your original payment method.
 

Refund Process

Email us at info@novadigitalshub.com with:

  • Your order number.
  • A short description of the issue (e.g., file not accessible, link not working, etc.).

Our team will review your request and verify the issue within 2–3 business days.

If eligible, we will send a replacement file or process a refund. Refunds may take 3–10 business days to appear depending on your payment provider.

Follow-Up & Contact

If you have any questions about this Refund Policy or need assistance with your purchase, please contact us:

Nova Digitals Hub
Email: info@novadigitalshub.com

 
 
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